The Most Trusted HVAC Service in West Chester Township, Ohio

Work was thorough, well explained, and completed as expected.

Super service

Excellent service

Brad was extremely professional, showed up on time, informative, and pleasant to talk to. He did a wonderful job!

Rob did a great job of reviewing the options for replacing our total HVAC system, considering both cost and comfort. Once we had decided on a system, he got us on the schedule in 2 days for install, which was great because our a/c was struggling in the 90+deg weather. The installers, Brandon & Dave were also great to work with. They were both very courteous and respectful in explaining the install process and carrying out the work. Rob then returned to check out everything and answer any questions. We are grateful for all their efforts.

Top level service

When I hear that Daniel Long will be attending to our heating or cooling needs I feel confident that our problems are soon to be resolved. We are very confident of Daniel’s abilities.

Dustin arrived and got right to work. He found a viable option to get the resistor working and restore air flow to our system. Dustin was personable and professional! We are extremely grateful!!

Timothy was punctual, professional, and friendly. Very knowledgeable and efficient.

Chris was so thorough in checking out our heat pump. He broke down everything that was wrong with it i knew it was far gone but he still took the time to price out what it would cost to fix. He was so easy to talk to. (And my dog liked him, so he’s definitely a good guy)

Brian Rudd did a great job inspecting our heat pump system. He took the time to answer all of my questions and gave very helpful feedback as well.

I found Chris to be very honest, very efficient and trying to figure out what was wrong with a furnace that he or no one really has experience dealing with, but I was very satisfied with him. I would probably use him again.

Technician was wonderful!! Very professional & knowledgeable—took time to explain things to me

Eli came diagnosed and took care of the repairs!

Nick was punctual, respectful and informative. Great service.

Excellent Service

Ryan did an amazing job for us on Christmas Eve! He was so knowledgeable, so professional, and just so friendly. Really really appreciate his hard work and his help.

Chris was professional, courteous and knowledgeable. He diagnosed the issue quickly and corrected it promptly. Thanks Chris!

Timely, prompt professional service

Technician did great job.

Great Service

Ryan and his crew were prompt, arriving right on time as planned. Each of them were very professional and friendly and worked steadily to get the job done in less than seven hours. They treated my home with respect and cleaned up when the job was complete. Ryan even noticed a gas leak to my water heater and fixed that which I thought was exceptional. I couldn’t have been more pleased and would highly recommend Watkins.

This is the most experienced group I have seen in a long time. Work together well, are very detail orientead , and can change with a customers request easily. They know their product well. Even noticed them looking back to admire their installation. Great work guys, I'll ask for you on the next installation!!!!

Great service

Wonderful service and an enjoyable experience!

Great service

From the start of my call with the woman who scheduled my appointment to Dustin who came and inspected my furnace the customer service was beyond great!

Brian very professional & explained things carefully to help me better understand what was going on with the system

Brian did great job to find out the problem in our AC. He provided us his valuable professional opinion and helped us to find best solution.

Service Technician Chris Huber provided heads up call that he was X minutes from the house. He arrived when he said he would. He was professional, courteous, thorough and left the house as clean or cleaner than before he arrived. He is a great representative for Watkins.

Chris with Watkins was great. He was prompt, courteous, and professional. He walked me through the work he had done, updated me on the overall condition of my furnace, and made sure everything was running smoothly before he left. Thanks Chris!

The Watkins team continues to impress. Office staff in courteous. My Tech Andy takes the time to explain everything that he's going to do and provides me with a full report at the end of his visit. Andy also gave me a heads up on some items to address on the horizon with estimated pricing. Thank you for the investment that you have made in training your team. It really makes a difference.

Extremely knowledgeable, guided to help make a good decision based on my needs.

Chris was on time, very knowledgeable and caring. I have been a customer for years, and have never been disappointed. If is refreshing to feel so safe with a business these days! Thank you, Watkins!!

Josh was courteous, professional, knowledgeable, timely, and efficient. I appreciate that he diagnosed the problem quickly, fixed it quickly, and did not try to up-sell me on unnecessary services.

Great service

Great Service

The installation went very well, very professional team

Watkins is always an honest, dependable company! They have never let us down.

Chris has always provided me with outstanding service whenever he has serviced my heat pump. He is a valuable asset to your company.