Springboro, Ohio's Trusted HVAC Service
AC and Furnace Repair and Replacement by Trusted Experts
What Service Can We Do For You?
The Highest Rated Springboro HVAC Company
Our team at Watkins Heating & Cooling is passionate about knock-your-socks-off service. Our Springboro location has 4.9 stars on over 900 Google ratings. Across all 3 of our Ohio locations, we maintain 4.9 stars on Google from over 2,500 reviews. Altogether, we have the highest overall rating of any HVAC company in the Springboro area. We were also honored with the Better Business Bureau's prestigious Eclipse Award for our business practices. Check out our latest reviews from our Springboro customers below!
I had them do a complete system rebuild. They were the cheapest by far. More importantly, my wife and I received very unfortunate news while they were in the middle of the project, so I called their techs and politely asked them to leave. They had the house cleaned and tucked up in 10 minutes and left us alone. They worked with us patiently and got the system installed. Later they then left us a generous gift basket for our loss. Big company professionalism with little company family feel and prices. As far as I’m concerned Watkins is the only HVAC company for me.
Same-Day Emergency Air Conditioning Services
What You Get From Watkins
Transparent, Expert Advice
Up-Front, Competitive Pricing
Repairs Done Right the First Time
Our springboro, Ohio HVAC Team
The Watkins difference starts with our trusted employees. Many HVAC companies rely on subcontractors who they hardly know or teams driven completely around sales quotas. We do things differntly at Watkins. We hire employees based on their HVAC expertise as well as their integrity, and communication skills. Our technicians are in-house employees who we connect with on a daily basis, so you can be confident that the technician in your home is both competent and compassionate. We prioritize building personal relationships with our staff and providing them with ongoing in-house training focused on troubleshooting and solving any HVAC problem they encounter.
If you go to our Springboro location downtown or reach out to one of our customer representatives, you'll be connecting with a Watkins employee dedicated to solving your AC and furnace needs. This is Watkins' differentiator – that everyone we hire truly cares about your families they serve and the quality of their work. Our goal is to make the process as quick and easy for you as possible, while also ensuring that you understand all of your options for HVAC repair, replacement and maintenance. No job is too big or to small for us and we tailor each job around your timeframe, budget, and setup to ensure we meet your specific needs. Let us get your HVAC system running like it should – visit our Springboro location today, reach out to us over the phone, or click the link below.
Cities We Serve in the Springboro Miami Valley Region
Springboro Customer Story: New Heat Pump System & Humidifier
The PROBLEM: Here's one of our recent HVAC jobs that a customer raved about in the Springboro, OH area. This homeowner called us after experiencing serious issues with their old existing electric furnace / air handler. Their three-story home wasn't getting warm in the winter and there were cold spots on the second and third floors. The customer also reported an unpleasant smell coming from their vents that was bothering their family. Finally, they let us know that they were having humidity issues – dry air in the winter and sticky air in the summer. They had an old rotary humidifier, but it wasn’t working well and was gathering nasty bacteria.
The PROCESS:
One of our comfort consultants at Watkins Heating & Cooling came out to this customer's home and completed a free consultation to understand exactly what was happening. We discovered that their system was essentially non-operational and that the system was nearly 20 years old. We sat down with the homeowner to go over their options and concluded together that the timing wasn't right for them to do anything at that point.
Months later in the spring, the homeowner called us back when the smell from the furance and the lack of heat and AC were no longer bearable. After reconnecting, we had a Watkins Heating & Cooling specialist put together a full evaluation of this customer's house for free and had thorough conversation with the family about all of their repair and replacement options. Our team recommended installation of a new system to address all of the home's broader comfort challenges, noting that expensive repairs on a very old HVAC system make very little sense. The customer was thrilled with how extensively we answered all of their questions and how well we explained the pros and cons of their possible choices. They decided to replace their old HVAC system for a new one and our team of installation experts went to work!
The SOLUTION:
Here was the hand-tailored solution this customer chose: replacement of their outdated Westinghouse furnace and air conditioner with a new Trane TAM9 air handler and a top-notch Trane XV20i heat pump, as well as a Trane 850 Smart thermostat with an indoor wireless sensor. We gave them options for base models as well, but like many people, they wanted the best of the best in performance and energy efficiency and they'd heard amazing things about the Trane XV 20's WeatherGuard™ Top Accessory for protecting the unit from the weather.
Our Watkins HVAC techs also replaced this customer's mold-prone standalone humidifier with an AprilAire 600A whole-house humidifier. Finally, since aesthetics were highly important to this family, we went the extra mile a and relocated their outdoor unit from the backyard, where it was an eyesore, to the side of the house, and moved the line set which stretched across the yard. The customer told us during installation that they were, "beyond impressed at how well our HVAC installers worked together."
The RESULT:
As we do for all of our customers, our Watkins Heating & Cooling team conducted a follow-up inspection two weeks after installation to confirm the system's optimal performance and the homeowner's satisfaction. During this check-in, the customer praised the Watkins team's quality of work, communication and responsiveness to the customer questions throughout. The homeowner was overjoyed that in place of the old hot and cold spots, they now had one consistent comfortable temperature throughout their three-story home and the unpleasant smell from before was gone. Not only was their system performing better, but there were some serious financial savings too! After Watkins special discounts and the tax credit savings for energy efficiency, we were able to get this customer $3,099 off!
During the inspection, the family let us know that they would be telling all of their friends and family about the trust built through the personalized, customer-focused service at Watkins Heating & Cooling. In their words – "We didn't just get a product. We got a service.” This is what makes us stand out a lot from other HVAC companies. We don't just slap a new system in and say, Good luck to you, see you in the next 10 years. We have a conversation with you, talk through your options and how they could work specifically for you. And we follow up to make sure everything is working perfectly. Take a look at the powerful before-and-after pictures below, including the relocated air conditioning unit. If you need an AC or furnace replacement or have any other HVAC needs, contact our HVAC experts today.
Our Primary Heating & Cooling Services:
Reviews from Our Satisfied Springboro Customers:
Recent Jobs and Reviews in Springboro, OH
Job Locations and Reviews
Regular maintenance for a HVAC system
I still haven’t got a invoice of Joe work or the invoice show that I paid and how I pay
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Free estimate on a new hvac system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
Troubleshoot and repair air conditioner
Fixed our issue quick. Came out the same day we called (within a few hours). Very professional.
Troubleshoot and repair air conditioner
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
All good. Found the problem quickly, gave me a few options on the fix
Ryan was thorough and professional. He found a problem with our hot water heater exhaust that could have caused us health issues. We’re thankful for his service.
Chris was very polite and got my furnace working in no time. Great customer service!
Very thoughtful and explained what needs to be done in the future to keep the systems running well.
Chris did a great job on my semi-annual system check! He’s friendly, thorough, efficient, and answered all my questions.
The thing I appreciate about all of your technicians (Ryan included) is how they explain things.
Nick is a highly skilled technician and quickly diagnosed the problem with our system. Extremely polite and took care not to track any dirt in the house. I’ve always had good service from Watkins with their great technicians!
Daniel was great and explained all updates with me in detail.
Very professional and explained everything they did. They arrived when expected, even called to see if they could come earlier!
Easy to schedule service, ontime arrival, maintenance plan available, and friendly, efficient service.
Dustin did a great job inspecting my new AC. He answered my questions and seemed very knowledgeable. Would recommend.
Very knowledgeable and honest service
Extremely professional and knowledgable!
Outstanding service
Excellent service
Michael was fantastic. He helped me understand how to maintain my furnace/ac humidifier and presented options for ongoing maintenance so I can plan for larger fixes in the future. Great experience.
Chris was great! Nice, well informed and very efficient! He was done in no time and just from what I said, he knew of a few issues. He explained everything clearly and offered options on paying and a service contract.
Michael was on time and was polite and knowledgeable. He told me of a possible problem to expect down the road. We will watch and see next inspection. I appreciate his not pushing to do a repair if it wasn't really necessary. Good service!
Michael was fantastic. Honest and made us feel very comfortable. I highly recommend him!
Technician was friendly, on time, respectful of property , honest and did a thorough service.
Michael was professional and courteous.
Great service
Always excellent
He was on time and got right to work. very knowledgeable and efficient. I was very satisfied with the work performed. Very courteous and professional.
Ryan and crew, from Watkins, were out this week to install a new Navien Tankless Hot Water heating system for our home. They did an excellent job planning the installation and brought us into the decision making process. Their work was excellent. Drop cloths were used to protect our carpet, the Navien unit was mounted neatly on a wall mounted board, the piping was plumbed and level and the solder joints looked great. At the end of the job, they cleaned up the area and it was spotless. Overall, very pleased with the installation process and the ability of this system to deliver endless hot water to our home!
Joe had a look at the whole system and found the problem. Sugessted two options and explained both. Quickly fixed the problem. Very respectful and friendly. Thanks Joe
Excellent Service
Jenny was my technician for my yearly service! Prompt, professional and extremely thorough during my service. Jenny was able to identify an issue I was having with my water softener and word to resolve the issue quickly. I give Jenny my highest recommendation as a service technician!
Tony is always kind and knowledgeable and did a great job.
Nicholas was phenomenal! He listened to us, he explained things thoroughly. We’ve had multiple heating/cooling companies out over the years and this is by far the best service we’ve EVER had.
Very happy with service!
Michael is very easy going and it was very nice to work with him. He is an great asset to Watkins.Thank you Michael
I have always received the best customer service from Joe. Thank you for all the help and professional assistance concerning my air, heating and water heater. Thank you for everything.
Excellent Service
Very happy. The work was seamless and easy.
Great job
Jim was very knowledgeable
As always your techs are timely, knowledgeable, respectful and detailed in the service and inspection. I’ve been a customer of Watkins over 20 years . Reliable , trustworthy and competitive.