The Most Transparent HVAC Company in Cincinnati, Ohio

Excellent Service

Chris did an excellent service call, very thorough and advised of any necessary comments on equipment. I will request Chris on all future calls

Fantastic service. Very honest to work with.

Michael performed my winter furnace maintenance today. All good. He knew my system and was so helpful. I’ve used Watkins for many years and will continue to do so.

Watkins has provided excellent customer service for our HVAC and tankless water heater systems for the past 10+ years. Our technician, Chris, performed the semi-annual maintenance visit and we was very professional, friendly, and respectful of our property. He fully explained the work that he did and offered suggestions for improvements without pressuring us to take action before talking it over with my spouse. We really appreciate Watkins to keep our systems running efficiently without issues! Thanks Chris!

Thorough polite answered questions

A thorough follow up visit

Watkins did a great job making my home comfortable. David Onorato gave me options and explained each of them effectively so I made the smart choice.

Tony did a great job, as usual. He is always professional and helpful.

Great service and key item is their integrity - excellent.

Disappointed I did not get a call back when placing the service call, as original person could not answer what Error code 067 was. That alone may have been able to save a trip. All in all, this is going to be about 1 hour's worth of work for roughly $300. I will be shopping for another authorized Trane service provider after this.

I trust Brian’s knowledge and experience. Always friendly and helpful!

Brian is an excellent technician, trustworthy and helpful!

Eli was so nice and pleasant. Nice smile, he explained everything introduced himself, and then he got to work on the furnace. He replaced the filter, which was really bad, as I have a golden retriever who loves to lay in front of the register. I don't do Facebook or Google but I am very pleased with what Eli did, and he explained everything in a very professional manner

I am so happy with the service that Watkins provides. It is a great quality service and it provides me with a sense of comfort knowing that they are checking my furnace out and making sure that it is working properly. I also like that I get the same service man every time. He does a great job!!! Thank you!

Brian is quick in identifying heating/cooling problems and their solutions with fast dependable service. He located the cause for poor heating and corrected it in short order. It turned out to be a clogged air filter due to recent house renovations.

Owner

Brian was great as always!! Friendly, caring and efficient

Brian fixed our noise issue extremely quick!! Great guy to talk to!!

Seevice furnace

good service

Brad was very polite and serviced my furnace with care and efficiency.

Brian provided top notch service as always! He is very friendly and efficient. I appreciate his knowledge and expertise in the care of my furnace and air conditioning

Very good service

Very good service

Great service, very nice service man.

Brian was very professional and fixed my heating and cooling issue. He was very nice as well.

Brian was awesome. He was very professional and thorough with my furnace and air conditioner. I would highly recommend Watkins Heating and Cooling.

Great service

good work

Fast service

Brian took great care again!

Brian was very pleasant and careful about social distancing while in our home.

I will recommend Watkins and your excellent serviceman Brian to my neighbors and friends

Brian came out today and did a fabulous job! As always the team at Watkins Heating and Cooling are customer service driven and provide the best service no matter what the issue is whether it's installation/repair, yearly service cleaning or any other issue they are honest, dependable, knowledgeable and treat their customers right. I have used other HVAC companies in the past but now will only call them, wish I had known about them years ago! Great job! Five Stars from me.

Excellent professional service

I love the idea of a small business rather than on of the huge companies with the impersonal and possible shallow knowledge compete. Randy has a great team and I hope the Company can expand their service reach more into Hamilton County. Several years ago I referred Watkins to a friend in Springdale just West of Route 4 and was told that they are not allowed to offer service west of Route 4. Expanding is always adventuresome, but I do believe that with some advertising and word of moth, Hamilton County could be a lucrative market. Just my thoughts since we own two home here in Evendale and one in Springboro and I do have experience in sales and Marketing from my Engineering days at GE Aviation. Great job!!! Dick. .

Great service from start to finish. First time in years I have confidence in the technical expertise of my Heating & Cooling service providers!

Brian is so friendly and courteous! He provided a wonderful and efficient maintenance service today and everything checked out great. All set for the winter months ahead. Thanks so much!!

Watkins Heating did a great job on my annual HVAC check!