Our Miami Valley Ohio HVAC Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5107 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided. The recurring themes include prompt and efficient service, knowledgeable and friendly technicians, professionalism, helpfulness, and satisfaction with the overall experience. Negative reviews are minimal and focus on specific issues rather than reflecting a negative overall impression. The weight of positive reviews outweighs the negative ones, indicating a positive customer experience.

Job Locations and Reviews

Review
They were able to squeeze me in and come out the same day. I am so thankful for that because our furnace went out during freezing temps. Chris was great! Thank you
Amber - Fairfield, OH 45014
Review
Tim was awesome! He was knowledgeable and did great work identifying the problem and swiftly solving it!
Austin - Springboro, OH 45066
Review
Tony was exceptionally thorough professional and knowledgeable. I was out of town and he went through everything over the phone. Will definitely use Watkins again !
Mark - Washington Township, OH 45458
Review
Great Service!
Charles - Lebanon, OH 45036
Review
Appreciate him being so prompt and getting thing going.
Scot - Springboro, OH 45066
Review
Service Technician came to my house and quickly found the problem and suggested a good solution. Thanks to Michael Inman for his work and kindness.
Kim - Washington Township, OH 45458
Review
Pleasant and thorough technician.
Oliver - Springboro, OH 45066
Review
He was great, explained everything very well.
D - Dayton, OH 45459
Review
Excellent & fast service
Patrick - Waynesville, OH 45068
Review
Jacob was great; enjoyed having him in our home!
Daren - Springboro, OH 45066
Review
Very professional!
Joslyn - Waynesville, OH 45068
Review
Jacob showed up on time and provided friendly and efficient service. Thanks, Jacob!
Renee - Mason, OH 45040
Review
Jim was knowledgeable and easily answered all my questions. He gave a couple quotes so that I could weigh different options.
Alex - Dayton, OH 45458
Review
Very professional and helpful.
Hendi - Beavercreek, OH 45431
Review
Felt the sales team heard us and the install team worked the job to the their highest standard! Great experience so far!
Chris - Dayton, OH 45458
Review
Excellent Service
Mary - Miamisburg, OH 45342
Review
Great service
John - Springboro, OH 45066
Review
Ben did a great job and explained everything he needed to do along the way.
Beth - Springboro, OH 45066
Review
Ryan did a great job and was very professional. Gave great feedback to keep my system running better and last longer. Thank you
Linda - Springboro, OH 45066
Review
Very professional! Found the problem didn’t try to sell me a new heat pump.
Tom - Lebanon, OH 45036
Review
Doug was great! On time, professional and knowledgeable about everything I asked him.
Brian - Springboro, OH 45066
Review
Dustin is always a pleasure to work with!
John - Waynesville, OH 45068
Review
Doug was phenomenal! He did everything he could to try to get a humidifier for our home. He went above and beyond! When that didn’t work he stayed to help service our system. I really appreciate all he did!
Colleen - Miamisburg, OH 45342
Review
Always very nice and polite
Kathy - Springboro, OH 45066
Review
Friendly Service!
Andy - Mason, OH 45040
Review
Daniel did the maintenance not Jacob
David - Dayton, OH 45420
Review
Great experience from start to finish! Highly recommend!
Jeff - Springboro, OH 45066
Review
Outstanding job. Very professional and knowledgeable
Robert/Bob - Dayton, OH 45440
Review
Ryan was helpful in finding the issue, educating me about it, and made recommendations that worked with my budget. Grateful for his help and time.
Dennise - Mason, OH 45040
Review
Excellent service
Jesse - Miamisburg, OH 45342
Review
Professional installation of whole home humidifier. Completely satisfied. Also went out of way to point out small leak on water softener that we had not noticed.
Keith - Lebanon, OH 45036
Review
Excellent Service
Angelio - Springboro, OH 45066
Review
Excellent service. The service rep was knowledgeable, thorough and communicated well.
Jim - Dayton, OH 45434
Review
Great service
Connie - Lebanon, OH 45036
Review
The best
Delbert - Dayton, OH 45458
Review
Daniel has proved to be both honest and reliable in the installation and service. Glad to have Watkins in our community.
Dan - Springboro, OH 45066
Review
We love Ryan! He has been here before and always is very reassuring and knowledgeable as to what our needs are and how to fix them. Please send him anytime! Thanks again, Ryan!
Susan - Springboro, OH 45066
Review
Great work
Gao - West Chester Township, OH 45069
Review
Great work on this periodic service call on our new furnace. Tony A. was thorough, technically competent and professional.
MFT - Beavercreek, OH 45434
Review
Excelled Service as always!
Robin - Pleasant Plain, OH 45162
Review
Good service
Johnnie - Mason, OH 45040
Review
Great Service!
Johnna - Wilmington, OH 45177
Review
Great Technucian… thorough and courteous. I always ask for TIM.
Lesia - Waynesville, OH 45068
Review
Very professional & honest during servicing my furnace.
Linda - Maineville, OH 45039
Review
Tune up
Sally - South Lebanon, OH 45065
Review
Tony was great. Explained the problem and how he fixed it. Very cordial. Good guy.
Judy - Springboro, OH 45066
Review
Ryan was an absolute professional! He is so knowledgeable and answered all my questions. Watkins is a great company to deal with!
Stephanie - Carlisle, OH 45005
Review
Rayn was very informative he answered all my questions and made sure we understood. Did an outstanding job
Danny - Franklin, OH 45005
Review
Great service
Doug - Mason, OH 45040
Review
Reliable, on time, professional, and excellent service.
Randy - Bellbrook, OH 45305