Our Miami Valley Ohio HVAC Reviews

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5159 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Review
As always Watkins delivers wonderful service and excellent kind technicians! Nick was fantastic and always recommend Watkins!
Gilda - Springboro, OH 45066
Review
Excellent Service
Michael - Cincinnati, OH 45231
Review
Chris was here for standard maintenance. He was super friendly and did a great job!
Nick - Milford, OH 45150
Review
Great Service
Jerry - Lebanon, OH 45036
Review
Tony was respectful, educational, easy to talk to and patient with me as we discussed options regarding a leak in our HVAC unit. He kept our house clean and used shoe coverings consistently in our home. He was great at explaining what was going on in our unit and gave us reasonable solutions.
Molly - Dayton, OH 45458
Review
Tony is great! On time, professional and informative. We would be happy to have him any time!
David and Cathy - Springboro, OH 45066
Review
Tim was great - 2nd time out and he has been here now twice and is very thorough and is very good. Appreciate the service.
Eric Pennington - Springboro, OH 45066
Review
Tony was very professional courteous during his visit.
Russell - Waynesville, OH 45068
Review
I’ve not had any issues with Watkins since my unit was installed in 2017. Always a pleasant experience.
MichaelE - Mason, OH 45040
Review
Nick did a fine job today. Very knowledgeable and very courteous. I’m happy that the system check out occurred on time and was notified 15 minutes ahead of his arrival.
Bill - Dayton, OH 45458
Review
Very nice young man. He was very professional called us before he was gonna get here which I'd appreciate that
Robert - Dayton, OH 45458
Review
Awesome Service
Marcus - Springboro, OH 45066
Review
Amazing technician !! Very honest and trustworthy. We have always used Watkins to service our heating and central air. always fast service and reliable!!
Tonia Gomez - Franklin, OH 45005
Review
Ryan did a great job! Very thorough and helpful!
Rebecca - Lebanon, OH 45036
Review
Great company!
Randy - Springboro, OH 45066
Review
Service was excellent!
Jeff - Lebanon, OH 45036
Review
Excellent Service!
Jake - Springboro, OH 45066
Review
Ryan was very thorough. Good communicator.
Leonard - Dayton, OH 45434
Review
Service was same day. Technician was on time, professional, and efficient.
Lisa - Springboro, OH 45066
Review
Ryan was great!
Eric - Springboro, OH 45066
Review
Courteous, efficient, clean, and knowledgeable - all you can ask.
Richard - Lebanon, OH 45036
Review
Excellent service
Susan - Springboro, OH 45066
Review
Very professional.
Michael - Springboro, OH 45066
Review
Chris did an excellent service call, very thorough and advised of any necessary comments on equipment. I will request Chris on all future calls
Dave - Cincinnati, OH 45241
Review
Went above and beyond, helped tune air flow in entire house. Awesome service!
Scott - Mason, OH 45040
Review
Brad and Felix were great. They were patient and understood our concerns.
Megan - Mason, OH 45040
Review
Best in the Biz.
Kevin - Waynesville, OH 45068
Review
Very nice! Excellent service as always😊👍🏻
Dani - Lebanon, OH 45036
Review
Very knowledgeable -- excellent job!
Kevin - Dayton, OH 45458
Review
Great services!
Daniel - Lebanon, OH 45036
Review
Professional, friendly, helpful, and thorough
Stephanie - Springboro, OH 45066
Review
Great Service!
Kevin - Loveland, OH 45140
Review
Great service as always from the team at Watkins!!!
Bill - Miamisburg, OH 45342
Review
Called to let us know when he would arrive and got here at that time. Very professional and completed the maintenance promptly. Explained what he did and any recommendations. Nice job!!
Jack - Springboro, OH 45066
Review
Ryan was very thorough and explained everything he did. Great service
Kirt - Springboro, OH 45066
Review
I was in the market for a full replacement of my old furnace and air conditioning unit. Rob N. from Watkins was able to assess what I was looking for and proposed a couple options that were right in line with what hoping for. The cost came in lower than the other estimates I had received, which was great given their reputation as a top tier HVAC business. I was able to schedule the new HVAC installs in a timely fashion and the crew that actually did the install were finished in a single day (in around 7:30am and out by 4pm). Communication through the whole install process was great and Rob did a follow-up visit to ensure everything was working as expected. Would definitely recommend them for their quality and professional service at reasonable prices. Very happy with the results and feeling less stress now having a new unit and a solid company supporting it.
John - Dayton, OH 45429
Review
Doug was very friendly and knowledgeable. He took the time to explain what he was doing and issues he encountered.
Tim - Springboro, OH 45066
Review
Service well done.
Lynnette - Mason, OH 45040
Review
Very professional and courteous. Explained clearly what was needed after inspection and completed all repairs in a timely fashion.
Eric - Miamisburg, OH 45342
Review
Service was excellent.
Brian - Springboro, OH 45066
Review
Always provides excellent service and I love that they text me to schedule my scheduled maintenance check up appointments that is included in my service plan.
David - Dayton, OH 45458
Review
Doug did an awesome job and very knowledgeable
Dawn - Dayton, OH 45439
Review
Thank you Ryan. Your kind concern for our situation is appreciated. You provided quick and expert knowledge in your explanation and demonstration of the vents and filters. You proved to me how valuable and important it is to have this Protection Plan.
Mary - Lebanon, OH 45036
Review
Nice guy and very thorough. Watkins has always been great to us.
Caryn - Springboro, OH 45066
Review
Did a great job - just miscommunication between the office and the service provider. They forgot to tell him to bring filters when they specifically asked during booking.
Bryce - Dayton, OH 45440
Review
Great, kind, and quick!
Audrey - Dayton, OH 45419
Review
Homeowner
Jim - Mason, OH 45040
Review
Excellent work
Sean - Dayton, OH 45429
Review
David was very professional with his service
Reddy - Mason, OH 45040
Review
Tim was friendly and professional.
Lloyd - Germantown, OH 45327