About Watkins Heating & Cooling

Bringing Comfort to Our Neighbors - That's our Mission

watkins heating and cooling family history

The Watkins Family - Three generations of HVAC

For years, our family has brought comfort to the South Dayton and Northern Cincinnati areas.

Heating and cooling has been the family trade for over a century. Dave Watkins (grandpa) served in the Air National Guard where he received HVAC training. He eventually started a commercial/industrial company with his three sons. For more than twenty-six years now, Randy and his son David have operated Watkins Heating & Cooling, shifting their focus toward homeowners who value quality and service.

  • A Tradition of Honest HVAC

    As a family-owned business, our reputation is everything. With HVAC experience passed down through three generations, the Watkins family has built a tradition of serving our neighbors with honesty and integrity. Our passion is building life-long relationships with our customers. We believe in providing straightforward, professional advice with fair, upfront pricing—no surprises, no gimmicks. With clear communication, we empower you to make the best decisions for your home.

  • What Sets Us Apart

    What sets Watkins apart is our dedication to customer education, not sales pressure. Our clean-cut professionals offer on-time service and upfront pricing—no surprises. We stand by our work with a One Year Buy-It-Back Guarantee, a Right-Size Guarantee, and a lifetime workmanship guarantee. Our team, composed of trained employees (not subcontractors), maintains a 98% customer satisfaction rate. With a focus on quality over speed, we ensure every job meets the highest standards.

  • Hiring Only the Best

    What began as a tiny family business has now grown into a team of nearly sixty dedicated professionals. While many of our team members come from diverse backgrounds outside the industry, each is trained in the 'Watkins Way,' ensuring they embody our values of exceptional attitudes, integrity, and customer service. Our in-house trade school equips them with the skills to become outstanding service technicians and installers, upholding the high standards our family has established.

  • Our Mission

    We are called to bring comfort to our neighbors in a manner that reflects and honors the Great Comforter, Jesus Christ.

  • OUR VISION

    To be recognized by technicians as the best place to work, and by our customers as the company with the best technicians.

  • OUR VALUES

    Our values state what is most important to us and define our culture. We hold each other accountable to live out these Core Values in our day to day interactions and choices.

     

    Gratitude

    Happiness is contagious when we express our gratitude.

    Integrity

    True strength is found in integrity.

    Respect 

    Our varied strengths and backgrounds weave together to support and strengthen our team.

    Balance

    Caring enough to prioritize our time and efforts.

Reach Out to Us
  • BBB Better Business Bureau Eclipse Integrity Awards

    BBB ECLIPSE AWARD

    After two-years of reviewing and refining our processes, the Dayton BBB awarded us with the Eclipse Award for Integrity in the 21-70 employee category.

  • Trane Comfort Specialist Badge. The TCS program recognizes the best Trane dealers delivering quality furnace and ac repair and replacement services.

    TRANE COMFORT SPECIALIST SINCE 1999

    In 1999, Trane started a program to spotlight dealers with a deep commitment to customer service, continuing education, and excellence in business, selecting Watkins as a Charter Member. As of 2019, with 20 years in the program, we have been recognized by Trane as a "Flagship Dealer."

  • Dayton Best Places to Work

    BEST PLACES WORK WINNER

    Our employee engagement survey placed us among to best companies in Dayton in 2014 and 2016. We believe this is because we work with Great People, provide a strong career path, and foster strong family values.

  • NATE Certified HVAC Technicians. NATE testing is used by HVAC contractors to verify repair skills for furnaces, air conditioners, and heat pumps.

    NATE

    How can you be sure a technician knows his stuff? Look for the NATE badge! NATE certification proves our HVAC technicians have the highest level of technical expertise.

  • C12 Group - Greater companies for a greater Purpose

    C12 GROUP MEMBER SINCE 2008

    Christian CEOs building great businesses for a greater purpose. Monthly training and peer group meetings push us to refine processes while improving the lives of our employees and clients.

  • Springboro Chamber of Commerce

    GREEN BUSINESS OF THE YEAR 2014

    Our commitment to environment responsibility earned a great recognition from the Springboro Chamber of Commerce in 2014. Our green efforts include our solar-powered headquarters in Springboro, a growing fleet of hybrid service trucks, an ever increasing recycling program, and close partnerships with our local utilities to extend rebate programs to our customers.