An Honest Approach to HVAC Service

Maintain Your Heating & Cooling System Without Sales Pressure

What Service Can We Do For You?

The Highest Rated HVAC Company in Miami Valley, Ohio

24/7 Emergency Air Conditioning Repair

When your heating or cooling system quits, you need an HVAC contractor to respond immediately and get you back up and running right away. Watkins has service technicians on call 24/7 in Southwest Ohio. Whether it's a hot summer weekend or a cold Christmas morning, you can contact our live customer service team around the clock to handle your HVAC emergency quickly.

An HVAC Contractor You Can Trust

If you're like most homeowners, calling for HVAC repair is the last thing you want to do. The thought of inviting a pushy salesperson into your home is stressful, and too many contractors either show up late or don't show up at all. Your search for an honest and timely HVAC company is over.

Watkins Heating & Cooling is a family-owned business that started with Grandpa Dave Watkins' HVAC expertise three generations ago and has become a cornerstone of Miami Valley, Ohio. With a legacy of customer service excellence, we are proud to be the highest-rated A/C and furnace repair company in Dayton, Springboro and North Cincinnati, Ohio.

Watkins is all about transparency. Like you, we hate dirty sales tactics and value your time. That's why we make our process simple:

Our experienced technicians diagnose your heating and cooling system. Then we lay all your options on the table and help you prioritize them. Finally, you choose the best HVAC repair or installation option for your budget and home. Our experts will guide you each step of the way, but the choice is always yours. No tricks. No pressure. Just the solution you need.

What Makes Watkins Heating & Cooling Different?

  • Up-Front Pricing

    No fake discounts. Only honest pricing and straightforward written estimates based on your specific home and budget.

  • No Sales Pressure

    Our HVAC experts educate you and give transparent advice, putting all the options on the table. You're always in charge of the process.

  • Two-Year Warranties

    We stand behind our work with a 2-year warranty on every furnace and A/C repair. We guarantee thorough and careful work.

  • Expert Technicians

    Each Watkins technician is a highly-trained heating and cooling expert and an in-house employee. We don't use subcontractors.

Your Search For Reliable HVAC Service Is Over

Many HVAC contractors train their repair technicians to always recommend new heating systems even if the current furnace can be repaired. Their commission-heavy pay structure and lack of technical training further reinforce this sales-first attitude. In fact, some repairmen even refer to themselves as "Sales Technicians." This is the opposite of what we do.

Watkins Heating & Cooling brings a different kind of HVAC contractor to Miami Valley, Ohio. We're a family-owned HVAC company with a legacy of customer loyalty spanning three generations, so our focus will always be on our customers' well-being. Our role is to serve and educate our customers throughout the process because knowledge is power. That's why we hire HVAC experts with integrity and culture fit above all. Our employees are trained to communicate openly and effectively with homeowners, so they clearly understand all of their options. And our HVAC training program, backed by NATE certification, equips our technicians to repair nearly anything.

Whether you need a routine tune-up, a repair, or a system replacement, we're here for you and promise to give honest advice, not sales pressure. We are always happy to maintain or repair your existing furnace and air conditioner. Deciding when to replace your furnace, A/C, or heat pump should be your decision.

Trane XR16 Air Conditioner Tune Up

Air Conditioning & Furnace Repair

We know how frustrating and uncomfortable your home can be when your central air isn't working right. We also know finding an HVAC contractor you can trust to fix your system is challenging. Far too many contractors advertise great A/C repair deals, but when they get to your house, their only mission is to sell you a new cooling system!

Here at Watkins, we take a different approach. Our mission is to educate you about your HVAC system's condition and provide the tools you need to make an informed decision. If all you're looking for is a repair to your equipment and not a new system, we'll respect your decision and leave you in the driver's seat.

The cost to fix your heating and cooling system will vary depending on the problem. What are the most common air con problems? We often find relatively simple issues like a dirty condenser coil, a burnt capacitor, or a bad fan motor. We've been the go-to HVAC contractor in Southwest Ohio for over 30 years, so we have truly seen it all.

Our HVAC technicians are masters at fixing things that the other guys can't. We aim to fix everything completely the first time so we don't have to come back and fix it again later. When you choose a Watkins furnace or central air conditioning repair, you're choosing a thorough job guaranteed with a two-year warranty. For existing Watkins customers, many of our service contracts have a built-in repair warranty, even on older heating systems! If you're looking for AC repair in the Dayton and Cincinnati area, reach out today.

Watkins Service Technician Heat Pump Maintenance Tune-Up

HVAC Maintenance & Tune-Ups

To keep your HVAC system running smoothly, every heating and air conditioning expert will note the importance of servicing it at least once a year. Regular maintenance can detect potential issues before they become major problems – saving you money in the long run.

Just like your car, a heating and cooling system is a complex machine that needs maintenance, and going several years without a tune-up usually leads to problems. Annual check-ups are crucial in determining how long your A/C and furnace will serve your family.

You may just be looking for a routine filter change, and we're here for that, too! But Watkins also offers comprehensive tune-ups that go beyond checking refrigerant levels and the essential manufacturer recommendations. Our skilled technicians inspect electrical components, test safeties, and ensure all moving parts are lubricated. Not only does this routine maintenance help prevent unexpected breakdowns, but it's also proven to improve energy efficiency! A well-maintained AC unit operates more efficiently, saving you money on energy costs and extending the life of your HVAC system. If it's been a while since you've checked your air conditioner or furnace, contact our team today.

Watkins Tech Explaining New Trane Air Conditioner XR16 Install to Customer

Air Conditioner & Furnace Installation

How long should an HVAC system last? We expect most cooling and heating systems to last 10-15 years. It's always our goal to repair your system, but as they get older, costly issues like a leaky evaporator coil or a seized compressor arise. In these cases, replacing the old central air system is usually more cost-effective than further investment.

But homeowners can't just settle for any random HVAC installation. Unlike a refrigerator, you can't just un-box a modern air conditioner and plug it in. Performance depends almost entirely on the installation quality of the HVAC system. Will your installer be paid by the job or by the hour? This may seem minor, but when paid by the job, many installers will take shortcuts and focus on speed rather than quality. It's not the brand you buy but the installing company that determines long-term reliability, comfort level, and energy costs.

Our comfort consultants provide much more than free estimates. To guarantee that your new AC system is the right size, we use a certified heat-load calculation to measure your home and ductwork, inspect the insulation ratings, and determine the amount of solar energy coming through your windows.

For equipment, Watkins has a vast selection of new A/Cs, heat pumps, and electric or gas furnaces – from affordable base models to premium brands like Trane. Reach out to us and discover how a new, energy-efficient system will save you money on energy bills, reduced repairs, and tax credits and rebates.

Watkins HVAC Tech Maintenance on Tube Heater

Indoor Air Quality Solutions

Many folks in Southwestern Ohio, struggle with allergies and asthma. The Miami Valley has even been dubbed Sinus Valley because of our high pollen and mold levels! Many Ohioans also struggle with fluctuating humidity levels in their homes as our climate swings from humid summers to dry winters.

If you're struggling with humidity or allergies in Dayton or Cincinnati, Ohio – Watkins has you covered. Most of us know that changing your AC and furnace filter can be a big help, and we're always here to help with that, but that can only do so much. Most people don’t think about indoor air quality, but dozens of different pollutants, like dust, airborne chemicals (VOCs), bacteria, and mold, cause poor air quality in your home.

Did you know that Watkins can transform your furnace into a full-house air cleaner to help reduce your allergies? Our expert HVAC technicians can turn your furnace into a full-house air cleaner that is over 20 times more effective than a standalone! Or if you’re dealing with uncomfortably wet or dry air, we can get a humidifier optimized for your space for that perfect humidity sweet spot of 45-50%. If you're interested in a full-house humidifier, air cleaner, disinfecting UV system, or ventilators, give us a call.

  • Get The Best Value For Your Money

  • A Simple, Trouble-Free Process

  • With Open, Honest Communication

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5165 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Review
Ben did a great job!!
Chris - Lebanon, OH 45036
Review
Tony did great check of unit system which is typical and consistent with Watkins service philosophy!
Lorraine - Springboro, OH 45066
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Doug was prompt, knowledgeable and kind!
Nicole - Dayton, OH 45419
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Very knowledgeable and compassionate, and trustworthy. Put us at ease by giving us quality honest information will recommend to our neighbors!!!
Roy - Germantown, OH 45327
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Benjamin did a great job. On time, courteous, knowledgeable, and answered all my questions.
Tim - Blanchester, OH 45107
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Very good in pursuit of the problem!
James Lail - Hamilton, OH 45011
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As always Watkins delivers wonderful service and excellent kind technicians! Nick was fantastic and always recommend Watkins!
Gilda - Springboro, OH 45066
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Excellent Service
Michael - Cincinnati, OH 45231
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Chris was here for standard maintenance. He was super friendly and did a great job!
Nick - Milford, OH 45150
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Great Service
Jerry - Lebanon, OH 45036
Review
Tony was respectful, educational, easy to talk to and patient with me as we discussed options regarding a leak in our HVAC unit. He kept our house clean and used shoe coverings consistently in our home. He was great at explaining what was going on in our unit and gave us reasonable solutions.
Molly - Dayton, OH 45458
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Tony is great! On time, professional and informative. We would be happy to have him any time!
David and Cathy - Springboro, OH 45066
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Tim was great - 2nd time out and he has been here now twice and is very thorough and is very good. Appreciate the service.
Eric Pennington - Springboro, OH 45066
Review
Tony was very professional courteous during his visit.
Russell - Waynesville, OH 45068
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I’ve not had any issues with Watkins since my unit was installed in 2017. Always a pleasant experience.
MichaelE - Mason, OH 45040
Review
Nick did a fine job today. Very knowledgeable and very courteous. I’m happy that the system check out occurred on time and was notified 15 minutes ahead of his arrival.
Bill - Dayton, OH 45458
Review
Very nice young man. He was very professional called us before he was gonna get here which I'd appreciate that
Robert - Dayton, OH 45458
Review
Awesome Service
Marcus - Springboro, OH 45066
Review
Amazing technician !! Very honest and trustworthy. We have always used Watkins to service our heating and central air. always fast service and reliable!!
Tonia Gomez - Franklin, OH 45005
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Ryan did a great job! Very thorough and helpful!
Rebecca - Lebanon, OH 45036
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Great company!
Randy - Springboro, OH 45066
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Service was excellent!
Jeff - Lebanon, OH 45036
Review
Excellent Service!
Jake - Springboro, OH 45066
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Ryan was very thorough. Good communicator.
Leonard - Dayton, OH 45434
Review
Service was same day. Technician was on time, professional, and efficient.
Lisa - Springboro, OH 45066
Review
Ryan was great!
Eric - Springboro, OH 45066
Review
Courteous, efficient, clean, and knowledgeable - all you can ask.
Richard - Lebanon, OH 45036
Review
Excellent service
Susan - Springboro, OH 45066
Review
Very professional.
Michael - Springboro, OH 45066
Review
Chris did an excellent service call, very thorough and advised of any necessary comments on equipment. I will request Chris on all future calls
Dave - Cincinnati, OH 45241
Review
Went above and beyond, helped tune air flow in entire house. Awesome service!
Scott - Mason, OH 45040
Review
Brad and Felix were great. They were patient and understood our concerns.
Megan - Mason, OH 45040
Review
Best in the Biz.
Kevin - Waynesville, OH 45068
Review
Very nice! Excellent service as always😊👍🏻
Dani - Lebanon, OH 45036
Review
Very knowledgeable -- excellent job!
Kevin - Dayton, OH 45458
Review
Great services!
Daniel - Lebanon, OH 45036
Review
Professional, friendly, helpful, and thorough
Stephanie - Springboro, OH 45066
Review
Great Service!
Kevin - Loveland, OH 45140
Review
Great service as always from the team at Watkins!!!
Bill - Miamisburg, OH 45342
Review
Called to let us know when he would arrive and got here at that time. Very professional and completed the maintenance promptly. Explained what he did and any recommendations. Nice job!!
Jack - Springboro, OH 45066
Review
Ryan was very thorough and explained everything he did. Great service
Kirt - Springboro, OH 45066
Review
I was in the market for a full replacement of my old furnace and air conditioning unit. Rob N. from Watkins was able to assess what I was looking for and proposed a couple options that were right in line with what hoping for. The cost came in lower than the other estimates I had received, which was great given their reputation as a top tier HVAC business. I was able to schedule the new HVAC installs in a timely fashion and the crew that actually did the install were finished in a single day (in around 7:30am and out by 4pm). Communication through the whole install process was great and Rob did a follow-up visit to ensure everything was working as expected. Would definitely recommend them for their quality and professional service at reasonable prices. Very happy with the results and feeling less stress now having a new unit and a solid company supporting it.
John - Dayton, OH 45429
Review
Doug was very friendly and knowledgeable. He took the time to explain what he was doing and issues he encountered.
Tim - Springboro, OH 45066
Review
Service well done.
Lynnette - Mason, OH 45040
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Very professional and courteous. Explained clearly what was needed after inspection and completed all repairs in a timely fashion.
Eric - Miamisburg, OH 45342
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Service was excellent.
Brian - Springboro, OH 45066
Review
Always provides excellent service and I love that they text me to schedule my scheduled maintenance check up appointments that is included in my service plan.
David - Dayton, OH 45458
Review
Doug did an awesome job and very knowledgeable
Dawn - Dayton, OH 45439
Review
Thank you Ryan. Your kind concern for our situation is appreciated. You provided quick and expert knowledge in your explanation and demonstration of the vents and filters. You proved to me how valuable and important it is to have this Protection Plan.
Mary - Lebanon, OH 45036
Review
Nice guy and very thorough. Watkins has always been great to us.
Caryn - Springboro, OH 45066