An Honest Approach to HVAC Service
Maintain Your Heating & Cooling System Without Sales Pressure
What Service Can We Do For You?
The Highest Rated HVAC Company in Miami Valley, Ohio
24/7 Emergency Air Conditioning Repair
When your heating or cooling system quits, you need an HVAC contractor to respond immediately and get you back up and running right away. Watkins has service technicians on call 24/7 in Southwest Ohio. Whether it's a hot summer weekend or a cold Christmas morning, you can contact our live customer service team around the clock to handle your HVAC emergency quickly.
An HVAC Contractor You Can Trust
If you're like most homeowners, calling for HVAC repair is the last thing you want to do. The thought of inviting a pushy salesperson into your home is stressful, and too many contractors either show up late or don't show up at all. Your search for an honest and timely HVAC company is over.
Watkins Heating & Cooling is a family-owned business that started with Grandpa Dave Watkins' HVAC expertise three generations ago and has become a cornerstone of Miami Valley, Ohio. With a legacy of customer service excellence, we are proud to be the highest-rated A/C and furnace repair company in Dayton, Springboro and North Cincinnati, Ohio.
Watkins is all about transparency. Like you, we hate dirty sales tactics and value your time. That's why we make our process simple:
Our experienced technicians diagnose your heating and cooling system. Then we lay all your options on the table and help you prioritize them. Finally, you choose the best HVAC repair or installation option for your budget and home. Our experts will guide you each step of the way, but the choice is always yours. No tricks. No pressure. Just the solution you need.
What Makes Watkins Heating & Cooling Different?
Up-Front Pricing
No fake discounts. Only honest pricing and straightforward written estimates based on your specific home and budget.
No Sales Pressure
Our HVAC experts educate you and give transparent advice, putting all the options on the table. You're always in charge of the process.
Two-Year Warranties
We stand behind our work with a 2-year warranty on every furnace and A/C repair. We guarantee thorough and careful work.
Expert Technicians
Each Watkins technician is a highly-trained heating and cooling expert and an in-house employee. We don't use subcontractors.
Your Search For Reliable HVAC Service Is Over
Many HVAC contractors train their repair technicians to always recommend new heating systems even if the current furnace can be repaired. Their commission-heavy pay structure and lack of technical training further reinforce this sales-first attitude. In fact, some repairmen even refer to themselves as "Sales Technicians." This is the opposite of what we do.
Watkins Heating & Cooling brings a different kind of HVAC contractor to Miami Valley, Ohio. We're a family-owned HVAC company with a legacy of customer loyalty spanning three generations, so our focus will always be on our customers' well-being. Our role is to serve and educate our customers throughout the process because knowledge is power. That's why we hire HVAC experts with integrity and culture fit above all. Our employees are trained to communicate openly and effectively with homeowners, so they clearly understand all of their options. And our HVAC training program, backed by NATE certification, equips our technicians to repair nearly anything.
Whether you need a routine tune-up, a repair, or a system replacement, we're here for you and promise to give honest advice, not sales pressure. We are always happy to maintain or repair your existing furnace and air conditioner. Deciding when to replace your furnace, A/C, or heat pump should be your decision.
We service the Miami Valley from Our Offices in Centerville, Springboro, and Mason
Cities We Serve in the Miami Valley Region
Air Conditioning & Furnace Repair
We know how frustrating and uncomfortable your home can be when your central air isn't working right. We also know finding an HVAC contractor you can trust to fix your system is challenging. Far too many contractors advertise great A/C repair deals, but when they get to your house, their only mission is to sell you a new cooling system!
Here at Watkins, we take a different approach. Our mission is to educate you about your HVAC system's condition and provide the tools you need to make an informed decision. If all you're looking for is a repair to your equipment and not a new system, we'll respect your decision and leave you in the driver's seat.
The cost to fix your heating and cooling system will vary depending on the problem. What are the most common air con problems? We often find relatively simple issues like a dirty condenser coil, a burnt capacitor, or a bad fan motor. We've been the go-to HVAC contractor in Southwest Ohio for over 30 years, so we have truly seen it all.
Our HVAC technicians are masters at fixing things that the other guys can't. We aim to fix everything completely the first time so we don't have to come back and fix it again later. When you choose a Watkins furnace or central air conditioning repair, you're choosing a thorough job guaranteed with a two-year warranty. For existing Watkins customers, many of our service contracts have a built-in repair warranty, even on older heating systems! If you're looking for AC repair in the Dayton and Cincinnati area, reach out today.
HVAC Maintenance & Tune-Ups
To keep your HVAC system running smoothly, every heating and air conditioning expert will note the importance of servicing it at least once a year. Regular maintenance can detect potential issues before they become major problems – saving you money in the long run.
Just like your car, a heating and cooling system is a complex machine that needs maintenance, and going several years without a tune-up usually leads to problems. Annual check-ups are crucial in determining how long your A/C and furnace will serve your family.
You may just be looking for a routine filter change, and we're here for that, too! But Watkins also offers comprehensive tune-ups that go beyond checking refrigerant levels and the essential manufacturer recommendations. Our skilled technicians inspect electrical components, test safeties, and ensure all moving parts are lubricated. Not only does this routine maintenance help prevent unexpected breakdowns, but it's also proven to improve energy efficiency! A well-maintained AC unit operates more efficiently, saving you money on energy costs and extending the life of your HVAC system. If it's been a while since you've checked your air conditioner or furnace, contact our team today.
Air Conditioner & Furnace Install
How long should an HVAC system last? We expect most cooling and heating systems to last 10-15 years. It's always our goal to repair your system, but as they get older, costly issues like a leaky evaporator coil or a seized compressor arise. In these cases, replacing the old central air system is usually more cost-effective.
But homeowners can't just settle for any random HVAC installation. Unlike a refrigerator, you can't just un-box a modern air conditioner and plug it in. Performance depends almost entirely on the installation quality of the HVAC system. Will your installer be paid by the job or by the hour? This may seem minor, but when paid by the job, many installers take shortcuts and focus on speed rather than quality. It's not the brand you buy but the installing company that determines long-term reliability, comfort level, and energy costs.
Our comfort consultants provide much more than free estimates. To guarantee that your new AC system is the right size, we use a certified heat-load calculation to measure your home and ductwork, inspect the insulation ratings, and determine the amount of solar energy coming through your windows.
For equipment, Watkins has a vast selection of new A/Cs, heat pumps, and electric or gas furnaces – from affordable base models to premium brands like Trane. Reach out to us and discover how a new, energy-efficient system will save you money on energy bills, reduced repairs, and tax credits and rebates.
Indoor Air Quality Solutions
Many folks in Southwestern Ohio, struggle with allergies and asthma. The Miami Valley has even been dubbed Sinus Valley because of our high pollen and mold levels! Many Ohioans also struggle with fluctuating humidity levels in their homes as our climate swings from humid summers to dry winters.
If you're struggling with humidity or allergies in Dayton or Cincinnati, Ohio – Watkins has you covered. Most homeowners know about changing your AC/furnace filter, and we're always here to help with that, but filters can only do so much. People forget about indoor air quality, but dozens of pollutants, like dust, airborne chemicals (VOCs), bacteria, and mold, cause poor air quality in your home.
Did you know that Watkins can transform your furnace into a full-house air cleaner to help reduce your allergies? Our expert HVAC technicians can turn your furnace into a full-house air cleaner that is over 20 times more effective than a standalone! Or if you’re dealing with uncomfortably wet or dry air, we can get a humidifier optimized for your space for that perfect humidity sweet spot of 45-50%. If you're interested in a full-house humidifier, air cleaner, disinfecting UV system, or ventilators, give us a call.
Get The Best Value For Your Money
A Simple, Trouble-Free Process
With Open, Honest Communication
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.
Our Local Reviews by City
- Batavia, OH (1)
- Beavercreek, OH (26)
- Beavercreek Township, OH (2)
- Beckett Ridge, OH (14)
- Bellbrook, OH (37)
- Blanchester, OH (7)
- Blue Ash, OH (2)
- Carlisle, OH (39)
- Centerville, OH (171)
- Cincinnati, OH (67)
- Clarksville, OH (10)
- Dayton, OH (681)
- Dodds, OH (1)
- Fairborn, OH (7)
- Fairfield, OH (4)
- Franklin, OH (242)
- Germantown, OH (32)
- Goshen, OH (3)
- Hamilton, OH (23)
- Kettering, OH (28)
- Kings Mills, OH (4)
- Lebanon, OH (671)
- Liberty Township, OH (60)
- Loveland, OH (91)
- Maineville, OH (161)
- Mason, OH (428)
- Miamisburg, OH (175)
- Middletown, OH (139)
- Milford, OH (15)
- Monroe, OH (60)
- Montgomery, OH (1)
- Moraine, OH (12)
- Morrow, OH (74)
- Olde West Chester, OH (1)
- Oregonia, OH (22)
- Pleasant Plain, OH (6)
- Salem Township, OH (1)
- South Lebanon, OH (24)
- Spring Valley, OH (4)
- Springboro, OH (1432)
- Springboro, Ohio (1)
- Sugarcreek Township, OH (10)
- Trenton, OH (1)
- Washington Township, OH (78)
- Waynesville, OH (211)
- West Alexandria, OH (1)
- West Carrollton, OH (6)
- West Chester Township, OH (97)
- Wilmington, OH (14)
- Woodbourne-Hyde Park, OH (21)
- Xenia, OH (14)
Job Locations and Reviews
It was more than I expected, but less than other companies. Jim was knowledgeable and actually gave us good advice based on what our future plans may be. He didn’t try to sell us the most expensive system, but one based on our budget and what we needed.
Jim was great to work with. He was on time for the appointments, very thorough with his walkthrough and explained everything to our understanding.
Everything we were looking for and give us options.
Very professional
Excellent service!
Chris is a super individual who knows the business and treats the client extremely well. They say class is hard to describe but easy to recognize and Chris is a Class Act!
Jacob was super helpful & friendly.
Quality friendly service.
Great service and knowledgeable and friendly staff
Great service!
Doug did an excellent job, even showed up a little early and my cat really liked him (me too)!
Chris was courteous and efficiently completed his task.
Great service! Thank you Tim
I was extremely pleased with Ryan. He kept me updated and what to expect throughout the service. I have always been extremely pleased with Watkins and the service technician that comes to my house . I feel Ryan went above and beyond of routinely checking my furnance and air conditioner.
Ryan was fantastic. Super knowledgeable, pinpointed the correct root cause so quickly and did a wonderful job explaining everything to us.
Totally, surprised, when I got my bill. I was expecting $200-$300 and it was $618. Very disappointing!
Friendly service.
Pleased
Excellent service. Technicians were outstanding and friendly.
Chris consistently provides quality service in a professional manner. He also answers questions patently.
AC service
They were on time and performed the annual service efficiently.
Tony was very professional, thorough, and knowledgeable. He communicated before his arrival and was prompt. He was respectful of our home and wore shoe coverings while inside. We love Watkins and Tony further validated why!
Service with a smile
He took the time to listen to us and was able to find the problem.
Really enjoyed talking with him. Made me really consider working with you.
Jacob was very professional and did an excellent job.
Great customer service! Very helpful and patient with us! Pointed us in the right direction!
Excellent
My service technician today was Tim He was extremely personable, courteous and respectful!! He explained everything and was very efficient!
Polite, efficient, respectful, knowledgeable.
Our tech was great. Very helpful, on time and friendly.
Dustin was very professional and thorough. (My only concern is that I had to wait 10 days for an appointment, but that is not related to Dustin's performance.)
Thanks
Excellent Service
Excellent Service
Very knowledgeable and nice young man
Arrived promptly and completed the work in almost no time. Even noticed and reported a leak with my water heater.
Excellent service
Tech was good, however diagnosing the problem and fixing the Freon leak took a total of 20 minutes tops. “Leak Search” was a standard $250 and to spot weld a hairline cut in the outside copper tube came with a charge of $350. The spot weld took less than 10 minutes. So, for call fee of $140, Watkins charged me $1,500 for Freon, detect and repair, and pressure testing. Freon costs are somewhat understandable. But $600 for 20 minutes of detect and fix is pure thievery. I would have felt good about a charge of $1,000-$1,100. But $1,640 for a 2 hour job makes me feel like a schmuck.
Knowledgeable, flexible and replied all of my questions.
Tony does a great job- online, efficient, polite.
Found what was malfunctioning fast Explained the problem and had a solution quickly.
Great
Chris was thorough in his work and explanations. He was tidy and friendly.
Impressed with their salesman Jim Ault. Very knowledgeable and patient when he provided a quote for new furnace and ac. Reasonable pricing offered.
Dustin a great job! Very professional & polite.
Top notch company from start to finish.
The tech did a good job but it cost way more than the repair should have been. The cause was a loose wire which caused a short. The furnace was installed less than 2 years ago and wasn't secured properly when installed. I don't feel I should have had to pay as much as I did because it was was a faulty install.
Daniel did an outstanding job, going above and beyond to ensure my HVAC unit was running at peak efficiency. His attention to detail and dedication were truly impressive