An Honest Approach to HVAC Service

Maintain Your Heating & Cooling System Without Sales Pressure

What Service Can We Do For You?

The Highest Rated HVAC Company in Miami Valley, Ohio

24/7 Emergency Air Conditioning Repair

When your heating or cooling system quits, you need an HVAC contractor to respond immediately and get you back up and running right away. Watkins has service technicians on call 24/7 in Southwest Ohio. Whether it's a hot summer weekend or a cold Christmas morning, you can contact our live customer service team around the clock to handle your HVAC emergency quickly.

An HVAC Contractor You Can Trust

If you're like most homeowners, calling for HVAC repair is the last thing you want to do. The thought of inviting a pushy salesperson into your home is stressful, and too many contractors either show up late or don't show up at all. Your search for an honest and timely HVAC company is over.

Watkins Heating & Cooling is a family-owned business that started with Grandpa Dave Watkins' HVAC expertise three generations ago and has become a cornerstone of Miami Valley, Ohio. With a legacy of customer service excellence, we are proud to be the highest-rated A/C and furnace repair company in Dayton, Springboro and North Cincinnati, Ohio.

Watkins is all about transparency. Like you, we hate dirty sales tactics and value your time. That's why we make our process simple:

Our experienced technicians diagnose your heating and cooling system. Then we lay all your options on the table and help you prioritize them. Finally, you choose the best HVAC repair or installation option for your budget and home. Our experts will guide you each step of the way, but the choice is always yours. No tricks. No pressure. Just the solution you need.

What Makes Watkins Heating & Cooling Different?

  • Up-Front Pricing

    No fake discounts. Only honest pricing and straightforward written estimates based on your specific home and budget.

  • No Sales Pressure

    Our HVAC experts educate you and give transparent advice, putting all the options on the table. You're always in charge of the process.

  • Two-Year Warranties

    We stand behind our work with a 2-year warranty on every furnace and A/C repair. We guarantee thorough and careful work.

  • Expert Technicians

    Each Watkins technician is a highly-trained heating and cooling expert and an in-house employee. We don't use subcontractors.

Your Search For Reliable HVAC Service Is Over

Many HVAC contractors train their repair technicians to always recommend new heating systems even if the current furnace can be repaired. Their commission-heavy pay structure and lack of technical training further reinforce this sales-first attitude. In fact, some repairmen even refer to themselves as "Sales Technicians." This is the opposite of what we do.

Watkins Heating & Cooling brings a different kind of HVAC contractor to Miami Valley, Ohio. We're a family-owned HVAC company with a legacy of customer loyalty spanning three generations, so our focus will always be on our customers' well-being. Our role is to serve and educate our customers throughout the process because knowledge is power. That's why we hire HVAC experts with integrity and culture fit above all. Our employees are trained to communicate openly and effectively with homeowners, so they clearly understand all of their options. And our HVAC training program, backed by NATE certification, equips our technicians to repair nearly anything.

Whether you need a routine tune-up, a repair, or a system replacement, we're here for you and promise to give honest advice, not sales pressure. We are always happy to maintain or repair your existing furnace and air conditioner. Deciding when to replace your furnace, A/C, or heat pump should be your decision.

Trane XR16 Air Conditioner Tune Up

Air Conditioning & Furnace Repair

We know how frustrating and uncomfortable your home can be when your central air isn't working right. We also know finding an HVAC contractor you can trust to fix your system is challenging. Far too many contractors advertise great A/C repair deals, but when they get to your house, their only mission is to sell you a new cooling system!

Here at Watkins, we take a different approach. Our mission is to educate you about your HVAC system's condition and provide the tools you need to make an informed decision. If all you're looking for is a repair to your equipment and not a new system, we'll respect your decision and leave you in the driver's seat.

The cost to fix your heating and cooling system will vary depending on the problem. What are the most common air con problems? We often find relatively simple issues like a dirty condenser coil, a burnt capacitor, or a bad fan motor. We've been the go-to HVAC contractor in Southwest Ohio for over 30 years, so we have truly seen it all.

Our HVAC technicians are masters at fixing things that the other guys can't. We aim to fix everything completely the first time so we don't have to come back and fix it again later. When you choose a Watkins furnace or central air conditioning repair, you're choosing a thorough job guaranteed with a two-year warranty. For existing Watkins customers, many of our service contracts have a built-in repair warranty, even on older heating systems! If you're looking for AC repair in the Dayton and Cincinnati area, reach out today.

Watkins Service Technician Heat Pump Maintenance Tune-Up

HVAC Maintenance & Tune-Ups

To keep your HVAC system running smoothly, every heating and air conditioning expert will note the importance of servicing it at least once a year. Regular maintenance can detect potential issues before they become major problems – saving you money in the long run.

Just like your car, a heating and cooling system is a complex machine that needs maintenance, and going several years without a tune-up usually leads to problems. Annual check-ups are crucial in determining how long your A/C and furnace will serve your family.

You may just be looking for a routine filter change, and we're here for that, too! But Watkins also offers comprehensive tune-ups that go beyond checking refrigerant levels and the essential manufacturer recommendations. Our skilled technicians inspect electrical components, test safeties, and ensure all moving parts are lubricated. Not only does this routine maintenance help prevent unexpected breakdowns, but it's also proven to improve energy efficiency! A well-maintained AC unit operates more efficiently, saving you money on energy costs and extending the life of your HVAC system. If it's been a while since you've checked your air conditioner or furnace, contact our team today.

Watkins Tech Explaining New Trane Air Conditioner XR16 Install to Customer

Air Conditioner & Furnace Install

How long should an HVAC system last? We expect most cooling and heating systems to last 10-15 years. It's always our goal to repair your system, but as they get older, costly issues like a leaky evaporator coil or a seized compressor arise. In these cases, replacing the old central air system is usually more cost-effective.

But homeowners can't just settle for any random HVAC installation. Unlike a refrigerator, you can't just un-box a modern air conditioner and plug it in. Performance depends almost entirely on the installation quality of the HVAC system. Will your installer be paid by the job or by the hour? This may seem minor, but when paid by the job, many installers take shortcuts and focus on speed rather than quality. It's not the brand you buy but the installing company that determines long-term reliability, comfort level, and energy costs.

Our comfort consultants provide much more than free estimates. To guarantee that your new AC system is the right size, we use a certified heat-load calculation to measure your home and ductwork, inspect the insulation ratings, and determine the amount of solar energy coming through your windows.

For equipment, Watkins has a vast selection of new A/Cs, heat pumps, and electric or gas furnaces – from affordable base models to premium brands like Trane. Reach out to us and discover how a new, energy-efficient system will save you money on energy bills, reduced repairs, and tax credits and rebates.

Watkins HVAC Tech Maintenance on Tube Heater

Indoor Air Quality Solutions

Many folks in Southwestern Ohio, struggle with allergies and asthma. The Miami Valley has even been dubbed Sinus Valley because of our high pollen and mold levels! Many Ohioans also struggle with fluctuating humidity levels in their homes as our climate swings from humid summers to dry winters.

If you're struggling with humidity or allergies in Dayton or Cincinnati, Ohio – Watkins has you covered. Most homeowners know about changing your AC/furnace filter, and we're always here to help with that, but filters can only do so much. People forget about indoor air quality, but dozens of pollutants, like dust, airborne chemicals (VOCs), bacteria, and mold, cause poor air quality in your home.

Did you know that Watkins can transform your furnace into a full-house air cleaner to help reduce your allergies? Our expert HVAC technicians can turn your furnace into a full-house air cleaner that is over 20 times more effective than a standalone! Or if you’re dealing with uncomfortably wet or dry air, we can get a humidifier optimized for your space for that perfect humidity sweet spot of 45-50%. If you're interested in a full-house humidifier, air cleaner, disinfecting UV system, or ventilators, give us a call.

  • Get The Best Value For Your Money

  • A Simple, Trouble-Free Process

  • With Open, Honest Communication

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5191 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting the professionalism, expertise, and courtesy of the technicians. Customers appreciate the timely and efficient service, with many mentioning the technicians' ability to explain issues and provide solutions clearly. Positive reviews also mention the value of the maintenance plans and the peace of mind they bring. However, there are a few negative reviews that mention miscommunication or issues with scheduling, but these are outweighed by the positive experiences. Overall, the reviews suggest that Watkins Heating & Air Conditioning provides reliable and high-quality service, with a focus on customer satisfaction and technical expertise.

Job Locations and Reviews

Review
Tony does a great job- online, efficient, polite.
Tim - Dayton, OH 45458
Review
Found what was malfunctioning fast Explained the problem and had a solution quickly.
Brad - Springboro, OH 45066
Review
Great
David - Morrow, OH 45152
Review
Chris was thorough in his work and explanations. He was tidy and friendly.
William - Lebanon, OH 45036
Review
Impressed with their salesman Jim Ault. Very knowledgeable and patient when he provided a quote for new furnace and ac. Reasonable pricing offered.
Mike - Dayton, OH 45459
Review
Dustin a great job! Very professional & polite.
Sue - Lebanon, OH 45036
Review
Top notch company from start to finish.
Glen - Dayton, OH 45431
Review
The tech did a good job but it cost way more than the repair should have been. The cause was a loose wire which caused a short. The furnace was installed less than 2 years ago and wasn't secured properly when installed. I don't feel I should have had to pay as much as I did because it was was a faulty install.
Anthony - Bellbrook, OH 45305
Review
Daniel did an outstanding job, going above and beyond to ensure my HVAC unit was running at peak efficiency. His attention to detail and dedication were truly impressive
Melissa - Middletown, OH 45042
Review
On time. Polite. Explained things well. Didn't upsale.
Danny - Springboro, OH 45066
Review
Excellent
I. C. - Mason, OH 45040
Review
Jim was super helpful figuring this all out for me. He answered all my questions and was very timely with his responses. He is also pet friendly as my daughter’s cat sat in his pinhole he was trying to use his laptop. My whole experience was very positive.
Susan - Miamisburg, OH 45342
Review
Great service
Michael - Dayton, OH 45458
Review
very friendly! did a great job!
Sara - Springboro, OH 45066
Review
Thank you for your courtesy and excellent knowledge .
Wilbert - Franklin, OH 45005
Review
Jamison and the other guys that helped him out were very professional and knowledgeable. He made sure I understood everything before he left. They also pretty much installed a new HVAC system in a tiny zoo of dogs and cats and they did so with little barking from the crazies somehow. Very appreciative, thanks for everything!
Susan - Miamisburg, OH 45342
Review
We're paying $72 per month for two home HVAC system maintenance agreements. Logan Services installed the units, and the reason we move to Watkins for our maintenance agreements is that Logan repeatedly re-scheduled the pre-paid service call to provide service to fee-for-service calls (excuse labor resource issues). The pre-paid program was sold as providing "priority service calls" at both Logan and Watkins. Became clear to us that the pre-paid service calls were just a method to fill unscheduled time. Well, we "had to" reschedule our Watkins' scheduled maintenance call because of Watkins labor issue. Oh, and by the way, I rescheduled work to accommodate Watkins service window, Watkins called just hours before to announce the "No Show".
Joe - Dayton, OH 45429
Review
Excellent Service!
Kelley - Springboro, OH 45066
Review
Excellent service
Mishler - Dayton, OH 45429
Review
Very professional and personable. Good job.
Mike Douglas - Franklin, OH 45005
Review
Very knowledgeable! Takes time to go over everything:)
Jane - Lebanon, OH 45036
Review
Felix was a super nice young man! You guys are lucky to have him! He explained everything and made smart suggestions.
Robert - Centerville, OH 45458
Review
Ryan answered all my questions to the depth I needed, very professional and courteous. Thank you!
Calvin - Springboro, OH 45066
Review
Excellent
Michael - Mason, OH 45040
Review
Professional and friendly technician!
Susan - Springboro, OH 45066
Review
Very professional. Answered all my questions. Found an issue that will be addressed next week.
Tim - Springboro, OH 45066
Review
Ben did a great job!!
Chris - Lebanon, OH 45036
Review
Tony did great check of unit system which is typical and consistent with Watkins service philosophy!
Lorraine - Springboro, OH 45066
Review
Doug was prompt, knowledgeable and kind!
Nicole - Dayton, OH 45419
Review
Very knowledgeable and compassionate, and trustworthy. Put us at ease by giving us quality honest information will recommend to our neighbors!!!
Roy - Germantown, OH 45327
Review
Benjamin did a great job. On time, courteous, knowledgeable, and answered all my questions.
Tim - Blanchester, OH 45107
Review
Very good in pursuit of the problem!
James Lail - Hamilton, OH 45011
Review
As always Watkins delivers wonderful service and excellent kind technicians! Nick was fantastic and always recommend Watkins!
Gilda - Springboro, OH 45066
Review
Excellent Service
Michael - Cincinnati, OH 45231
Review
Chris was here for standard maintenance. He was super friendly and did a great job!
Nick - Milford, OH 45150
Review
Great Service
Jerry - Lebanon, OH 45036
Review
Tony was respectful, educational, easy to talk to and patient with me as we discussed options regarding a leak in our HVAC unit. He kept our house clean and used shoe coverings consistently in our home. He was great at explaining what was going on in our unit and gave us reasonable solutions.
Molly - Dayton, OH 45458
Review
Tony is great! On time, professional and informative. We would be happy to have him any time!
David and Cathy - Springboro, OH 45066
Review
Tim was great - 2nd time out and he has been here now twice and is very thorough and is very good. Appreciate the service.
Eric Pennington - Springboro, OH 45066
Review
Tony was very professional courteous during his visit.
Russell - Waynesville, OH 45068
Review
I’ve not had any issues with Watkins since my unit was installed in 2017. Always a pleasant experience.
MichaelE - Mason, OH 45040
Review
Nick did a fine job today. Very knowledgeable and very courteous. I’m happy that the system check out occurred on time and was notified 15 minutes ahead of his arrival.
Bill - Dayton, OH 45458
Review
Very nice young man. He was very professional called us before he was gonna get here which I'd appreciate that
Robert - Dayton, OH 45458
Review
Awesome Service
Marcus - Springboro, OH 45066
Review
Amazing technician !! Very honest and trustworthy. We have always used Watkins to service our heating and central air. always fast service and reliable!!
Tonia Gomez - Franklin, OH 45005
Review
Ryan did a great job! Very thorough and helpful!
Rebecca - Lebanon, OH 45036
Review
Great company!
Randy - Springboro, OH 45066
Review
Service was excellent!
Jeff - Lebanon, OH 45036
Review
Excellent Service!
Jake - Springboro, OH 45066
Review
Ryan was very thorough. Good communicator.
Leonard - Dayton, OH 45434