Mason, Ohio's Go-To HVAC Service
An Air Conditioning and Heating Company You Can Trust
What Service Can We Do For You?
The Top Rated HVAC Contractor In Mason
Watkins Heating & Cooling is all about going above and beyond for our customers. Our Mason location alone has a 5-star rating on over 800 Google reviews. Across our 3 Ohio locations, we hold an impressive 4.9 stars on Google from over 2,500 reviews. Overall, we are proud to be the highest-rated HVAC contractor in the Mason, Ohio, area. The Better Business Bureau also recognized our dedication to customers with the Eclipse Award. Check out our latest reviews from our Mason customers below!
My Watkins technician was friendly, honest, helpful and knowledgeable about fixing my system after another business used the visit as an opportunity to sell me on expensive new system. My tech walked me through what I needed to not only fix my system affordably but how to maintain it and optimize what I already have. Watkins should be your first choice when you have heating and cooling needs!
Mike B. mason, Ohio
Get Emergency A/C Repair In the Same Day
What Make Watkins Different
Clear, Direct Communication
Open Pricing from the Start
Thorough Fixes, No Corners Cut
Our Mason, Ohio HVAC Warehouse
For over 30 years, Watkins Heating & Cooling has been supplying air conditioning and heating services to the homes of Mason, Ohio. Our family-owned and operated HVAC company has proudly served Warren County since 1993. As our footprint around Mason grew, we invested in a new location on Bethany Road in the heart of Mason. From this warehouse, we deliver quality HVAC services across Northern Cincinnati, stretching from West Chester to Loveland.
Air conditioner and furnace repair has been in our family for three generations and started as a tiny, old business for our neighbors. Like the rapidly growing Mason area, we have expanded to a team of over 60 HVAC experts over the years. But even as we grow, we have kept sight of the importance of quality work and honest, personal connections with our customers.
One recent Mason customer who was thrilled with their Watkins furnace repair put it this way: "Thank you, thank you. Watkins was quick to get here and very knowledgeable in what they were doing. Being without heat since Friday and being tossed with no help from [another heating company] and no one to call in fixing oil furnaces I was losing all hope. Being told multiple lies from [another heating company], I was reassured through Watkins that there was hope through their knowledge of my furnace. This was my first time using Watkins. One I will trust and use for futures to come. Watkins will be highly recommended by me to any one in need of heating and air repair."
It all starts with our hiring practices. Many other heating and cooling companies use sub-contractors who they hardly know, or they create workforces of people entirely focused on sales. Watkins is the exact opposite. Instead of subtractors, we have a team of in-person employees who we build personal connections with on a daily basis. We hire these employees based on HVAC knowledge, integrity, and the ability to communicate. Then, our ongoing in-house training helps our skilled technicians become next-level experts.
If you stop by our Mason, OH office or give our customer service representatives a call. You'll be greeted by a transparent, helpful human being who knows the ins and outs of heating and air conditioning repair. Let us get your central air running smoothly today!
Cities We Serve in the Mason Cincinnati Metro Region
A Mason Customer Story: Full A/C & Furnace Replacement
The SITUATION: Here's an awesome customer experience from a recent Watkins job in the Mason, Ohio area! This customer's two-story Warren County house was uncomfortably hot in the heart of summer. They couldn't figure out what was wrong, but they knew their HVAC system was old and they were eager to get the temperature down in their house as soon as possible. This customer called around to several AC maintenance companies in Cincinnati, Mason, and Lebanon, looking to find someone who could do the job quickly and effectively.
The SOLUTION: After talking to several HVAC companies, this customer found Watkins Heating & Cooling to be the most knowledgeable about his situation and the best price for the job. First, one of our air conditioning experts did a free assessment of their central air situation and found exactly what was wrong with the system. We discussed the different options and laid the prices out for each in the beginning, and the customer decided to do a complete HVAC system replacement as their A/C and furnace were both pushing 15 years old. We were able to help this individual get an amazing deal on an entire system for under $6,000.
Our technicians replaced this gentleman's old Carrier outdoor air conditioning unit with a new N4A4S Performance Central Air Conditioner. This newly installed A/C is a 16 SEER2, which is highly energy efficient and will save the customer a lot of money down the road! Our Watkins team also replaced the old natural gas furnace in this Mason, Ohio home. Our crew had to move the water heater to remove the old Carrier furnace, but they still made efficient work of installing a new Comfortmaker N80ESN Performance 80 Gas Furnace and a new filter rack.
The OUTCOME: Not only did we give this Mason, OH homeowner a completely new energy-efficient system for under $6000, but we also applied $500 off for a special we were running. The customer was blown away by the price, how quickly our team responded to his service request, and the unparalleled quality of our work. Check out what he wrote in his review and the before and after pictures below:
"Highly recommended. Watkins was the easy choice after receiving quotes from other competitors for a complete HVAC install. They were able to schedule the install within days, which was rather surprising because I knew it's the middle of their busy season. Watkins’ guy who came out for the appointment, was very experienced and carefully listened to all of my concerns. We were able to troubleshoot the problems that the original HVAC install created and kept in touch with me while I was at work to update me on the progress of the install. Shout-out to the crew who did the install; my wife said they were very professional and courteous. Thank you all so much!"
Our Core HVAC Services We Offer:
What Mason Customers Are Saying About Us:
Recent Jobs and Reviews in Mason, OH
Job Locations and Reviews
Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
Jacob was fantastic! Very personable and efficient.
Regular maintenance for a HVAC system
Excellent
Troubleshoot and repair air conditioner
Troubleshoot and repair air conditioner
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system
Excellent service
Great service
Service people are always curious and pleasant. Great people!!!
Great job!
Excellent Service
Very good
Excellent Service!
Routine maintenance visit 9/30/24
Chris was so great! He was right on time, polite and friendly. I appreciate his sense of humor and keeping the brevity of the situation light. (Who is ever thrilled to spend money on repairs?!) That said, he is the best! My husband and I were pleased with his efficiency, expertise, professionalism and problem solving. Thanks Chris! Keep up the great work. Stay cool 😎
Technician arrived on time. He did the maintenance of my equipment and explained everything to me. Great job!
We recently had a need to replace our 12 year old system. Rob visited to review our need and develop a quote. He did not push any particular products or services, but rather listened to our needs and priorities, then provided options to consider. Rob even helped to revise his quote to offer an option with components more equivalent to a system another company had quoted. We ended up selecting the quote for the revised system, which was the most competitive price, for a name brand system, among all the quotes provided (4 companies total). I really appreciated the time that Rob took to answer my questions and work with us to quote the best system for our needs.
Quick and professional
Excellent service!
Everything was perfect.
Excellent Service!
Great experience.
Timely, very helpful
Great service
Jim was a pleasure to work with. He was very knowledgeable and informative on both the A/C units and furnaces. I had another estimate that was a little less but Jim actually spent the time to go over everything with me in person. I was referred to Jim and I would be happy to refer him to others.
Excellent servi e
Excellent Service!
Both service technicians were very professional when installing my new furnace and A/C. They covered the carpet with sheets and cleaned up when they left. They were very detailed in explaining how things operate before they left. They obviously knew how to install both units. I was impressed on how well they worked as a team and independently!! It was an all day project and they really seemed to enjoy what they do!
Rob was there to always answer my questions about the entire process, with clear and upfront pricing and a depth of knowledge that felt inexhaustible. I can’t recommend Watkins or Rob enough, and our installer, Ryan, was a perfectionist that treated our home as though it were his own. Thank you!
Every thing was good
Excellent Service
I always make it a point to request Chris when I am scheduling maintenance . He provides fast, friendly, honest, and exceptional service.
A wonderful caring company. Dustin was very pleasant and professional. He explained everything that needed to be fixed and all of my options. He came out the same day I called and had my air conditioner up and running again. I would definitely recommend them to friends and family.
Chris was professional, timely and knowledgeable.
Appreciate that Chris was punctual and service was great!
Michael has been with Watkins a short period, yet well mannered and trained!
Thanks
Brian is friendly and knows my systems from being here in the past. I trust him.
Excellent Service
Chris showed up on time. He was courteous, professional, knowledgeable, friendly, and quite helpful.
Brian is always wonderful at explaining service and answering questions!
Great service
Great effort. Very helpful and professional. I can’t rate my experience that good because I found out my Trane AC unit is shot and it’s only two years old.
Always great service! Thanks, Chris!