An Honest Approach to HVAC Service

Maintain Your Heating & Cooling System Without Sales Pressure

What Service Can We Do For You?

The Highest Rated HVAC Company in Miami Valley, Ohio

24/7 Emergency Air Conditioning Repair

When your heating or cooling system quits, you need an HVAC contractor to respond immediately and get you back up and running right away. Watkins has service technicians on call 24/7 in Southwest Ohio. Whether it's a hot summer weekend or a cold Christmas morning, you can contact our live customer service team around the clock to handle your HVAC emergency quickly.

An HVAC Contractor You Can Trust

If you're like most homeowners, calling for HVAC repair is the last thing you want to do. The thought of inviting a pushy salesperson into your home is stressful, and too many contractors either show up late or don't show up at all. Your search for an honest and timely HVAC company is over.

Watkins Heating & Cooling is a family-owned business that started with Grandpa Dave Watkins' HVAC expertise three generations ago and has become a cornerstone of Miami Valley, Ohio. With a legacy of customer service excellence, we are proud to be the highest-rated A/C and furnace repair company in Dayton, Springboro and North Cincinnati, Ohio.

Watkins is all about transparency. Like you, we hate dirty sales tactics and value your time. That's why we make our process simple:

Our experienced technicians diagnose your heating and cooling system. Then we lay all your options on the table and help you prioritize them. Finally, you choose the best HVAC repair or installation option for your budget and home. Our experts will guide you each step of the way, but the choice is always yours. No tricks. No pressure. Just the solution you need.

What Makes Watkins Heating & Cooling Different?

  • Up-Front Pricing

    No fake discounts. Only honest pricing and straightforward written estimates based on your specific home and budget.

  • No Sales Pressure

    Our HVAC experts educate you and give transparent advice, putting all the options on the table. You're always in charge of the process.

  • Two-Year Warranties

    We stand behind our work with a 2-year warranty on every furnace and A/C repair. We guarantee thorough and careful work.

  • Expert Technicians

    Each Watkins technician is a highly-trained heating and cooling expert and an in-house employee. We don't use subcontractors.

Your Search For Reliable HVAC Service Is Over

Many HVAC contractors train their repair technicians to always recommend new heating systems even if the current furnace can be repaired. Their commission-heavy pay structure and lack of technical training further reinforce this sales-first attitude. In fact, some repairmen even refer to themselves as "Sales Technicians." This is the opposite of what we do.

Watkins Heating & Cooling brings a different kind of HVAC contractor to Miami Valley, Ohio. We're a family-owned HVAC company with a legacy of customer loyalty spanning three generations, so our focus will always be on our customers' well-being. Our role is to serve and educate our customers throughout the process because knowledge is power. That's why we hire HVAC experts with integrity and culture fit above all. Our employees are trained to communicate openly and effectively with homeowners, so they clearly understand all of their options. And our HVAC training program, backed by NATE certification, equips our technicians to repair nearly anything.

Whether you need a routine tune-up, a repair, or a system replacement, we're here for you and promise to give honest advice, not sales pressure. We are always happy to maintain or repair your existing furnace and air conditioner. Deciding when to replace your furnace, A/C, or heat pump should be your decision.

Trane XR16 Air Conditioner Tune Up

Air Conditioning & Furnace Repair

We know how frustrating and uncomfortable your home can be when your central air isn't working right. We also know finding an HVAC contractor you can trust to fix your system is challenging. Far too many contractors advertise great A/C repair deals, but when they get to your house, their only mission is to sell you a new cooling system!

Here at Watkins, we take a different approach. Our mission is to educate you about your HVAC system's condition and provide the tools you need to make an informed decision. If all you're looking for is a repair to your equipment and not a new system, we'll respect your decision and leave you in the driver's seat.

The cost to fix your heating and cooling system will vary depending on the problem. What are the most common air con problems? We often find relatively simple issues like a dirty condenser coil, a burnt capacitor, or a bad fan motor. We've been the go-to HVAC contractor in Southwest Ohio for over 30 years, so we have truly seen it all.

Our HVAC technicians are masters at fixing things that the other guys can't. We aim to fix everything completely the first time so we don't have to come back and fix it again later. When you choose a Watkins furnace or central air conditioning repair, you're choosing a thorough job guaranteed with a two-year warranty. For existing Watkins customers, many of our service contracts have a built-in repair warranty, even on older heating systems! If you're looking for AC repair in the Dayton and Cincinnati area, reach out today.

Watkins Service Technician Heat Pump Maintenance Tune-Up

HVAC Maintenance & Tune-Ups

To keep your HVAC system running smoothly, every heating and air conditioning expert will note the importance of servicing it at least once a year. Regular maintenance can detect potential issues before they become major problems – saving you money in the long run.

Just like your car, a heating and cooling system is a complex machine that needs maintenance, and going several years without a tune-up usually leads to problems. Annual check-ups are crucial in determining how long your A/C and furnace will serve your family.

You may just be looking for a routine filter change, and we're here for that, too! But Watkins also offers comprehensive tune-ups that go beyond checking refrigerant levels and the essential manufacturer recommendations. Our skilled technicians inspect electrical components, test safeties, and ensure all moving parts are lubricated. Not only does this routine maintenance help prevent unexpected breakdowns, but it's also proven to improve energy efficiency! A well-maintained AC unit operates more efficiently, saving you money on energy costs and extending the life of your HVAC system. If it's been a while since you've checked your air conditioner or furnace, contact our team today.

Watkins Tech Explaining New Trane Air Conditioner XR16 Install to Customer

Air Conditioner & Furnace Installation

How long should an HVAC system last? We expect most cooling and heating systems to last 10-15 years. It's always our goal to repair your system, but as they get older, costly issues like a leaky evaporator coil or a seized compressor arise. In these cases, replacing the old central air system is usually more cost-effective than further investment.

But homeowners can't just settle for any random HVAC installation. Unlike a refrigerator, you can't just un-box a modern air conditioner and plug it in. Performance depends almost entirely on the installation quality of the HVAC system. Will your installer be paid by the job or by the hour? This may seem minor, but when paid by the job, many installers will take shortcuts and focus on speed rather than quality. It's not the brand you buy but the installing company that determines long-term reliability, comfort level, and energy costs.

Our comfort consultants provide much more than free estimates. To guarantee that your new AC system is the right size, we use a certified heat-load calculation to measure your home and ductwork, inspect the insulation ratings, and determine the amount of solar energy coming through your windows.

For equipment, Watkins has a vast selection of new A/Cs, heat pumps, and electric or gas furnaces – from affordable base models to premium brands like Trane. Reach out to us and discover how a new, energy-efficient system will save you money on energy bills, reduced repairs, and tax credits and rebates.

Watkins HVAC Tech Maintenance on Tube Heater

Indoor Air Quality Solutions

Many folks in Southwestern Ohio, struggle with allergies and asthma. The Miami Valley has even been dubbed Sinus Valley because of our high pollen and mold levels! Many Ohioans also struggle with fluctuating humidity levels in their homes as our climate swings from humid summers to dry winters.

If you're struggling with humidity or allergies in Dayton or Cincinnati, Ohio – Watkins has you covered. Most of us know that changing your AC and furnace filter can be a big help, and we're always here to help with that, but that can only do so much. Most people don’t think about indoor air quality, but dozens of different pollutants, like dust, airborne chemicals (VOCs), bacteria, and mold, cause poor air quality in your home.

Did you know that Watkins can transform your furnace into a full-house air cleaner to help reduce your allergies? Our expert HVAC technicians can turn your furnace into a full-house air cleaner that is over 20 times more effective than a standalone! Or if you’re dealing with uncomfortably wet or dry air, we can get a humidifier optimized for your space for that perfect humidity sweet spot of 45-50%. If you're interested in a full-house humidifier, air cleaner, disinfecting UV system, or ventilators, give us a call.

  • Get The Best Value For Your Money

  • A Simple, Trouble-Free Process

  • With Open, Honest Communication

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 5106 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided. The recurring themes include prompt and efficient service, knowledgeable and friendly technicians, professionalism, helpfulness, and satisfaction with the overall experience. Negative reviews are minimal and focus on specific issues rather than reflecting a negative overall impression. The weight of positive reviews outweighs the negative ones, indicating a positive customer experience.

Job Locations and Reviews

Review
Tim was awesome! He was knowledgeable and did great work identifying the problem and swiftly solving it!
Austin - Springboro, OH 45066
Review
Tony was exceptionally thorough professional and knowledgeable. I was out of town and he went through everything over the phone. Will definitely use Watkins again !
Mark - Washington Township, OH 45458
Review
Great Service!
Charles - Lebanon, OH 45036
Review
Appreciate him being so prompt and getting thing going.
Scot - Springboro, OH 45066
Review
Service Technician came to my house and quickly found the problem and suggested a good solution. Thanks to Michael Inman for his work and kindness.
Kim - Washington Township, OH 45458
Review
Pleasant and thorough technician.
Oliver - Springboro, OH 45066
Review
He was great, explained everything very well.
D - Dayton, OH 45459
Review
Excellent & fast service
Patrick - Waynesville, OH 45068
Review
Jacob was great; enjoyed having him in our home!
Daren - Springboro, OH 45066
Review
Very professional!
Joslyn - Waynesville, OH 45068
Review
Jacob showed up on time and provided friendly and efficient service. Thanks, Jacob!
Renee - Mason, OH 45040
Review
Jim was knowledgeable and easily answered all my questions. He gave a couple quotes so that I could weigh different options.
Alex - Dayton, OH 45458
Review
Very professional and helpful.
Hendi - Beavercreek, OH 45431
Review
Felt the sales team heard us and the install team worked the job to the their highest standard! Great experience so far!
Chris - Dayton, OH 45458
Review
Excellent Service
Mary - Miamisburg, OH 45342
Review
Great service
John - Springboro, OH 45066
Review
Ben did a great job and explained everything he needed to do along the way.
Beth - Springboro, OH 45066
Review
Ryan did a great job and was very professional. Gave great feedback to keep my system running better and last longer. Thank you
Linda - Springboro, OH 45066
Review
Very professional! Found the problem didn’t try to sell me a new heat pump.
Tom - Lebanon, OH 45036
Review
Doug was great! On time, professional and knowledgeable about everything I asked him.
Brian - Springboro, OH 45066
Review
Dustin is always a pleasure to work with!
John - Waynesville, OH 45068
Review
Doug was phenomenal! He did everything he could to try to get a humidifier for our home. He went above and beyond! When that didn’t work he stayed to help service our system. I really appreciate all he did!
Colleen - Miamisburg, OH 45342
Review
Always very nice and polite
Kathy - Springboro, OH 45066
Review
Friendly Service!
Andy - Mason, OH 45040
Review
Daniel did the maintenance not Jacob
David - Dayton, OH 45420
Review
Great experience from start to finish! Highly recommend!
Jeff - Springboro, OH 45066
Review
Outstanding job. Very professional and knowledgeable
Robert/Bob - Dayton, OH 45440
Review
Ryan was helpful in finding the issue, educating me about it, and made recommendations that worked with my budget. Grateful for his help and time.
Dennise - Mason, OH 45040
Review
Excellent service
Jesse - Miamisburg, OH 45342
Review
Professional installation of whole home humidifier. Completely satisfied. Also went out of way to point out small leak on water softener that we had not noticed.
Keith - Lebanon, OH 45036
Review
Excellent Service
Angelio - Springboro, OH 45066
Review
Excellent service. The service rep was knowledgeable, thorough and communicated well.
Jim - Dayton, OH 45434
Review
Great service
Connie - Lebanon, OH 45036
Review
The best
Delbert - Dayton, OH 45458
Review
Daniel has proved to be both honest and reliable in the installation and service. Glad to have Watkins in our community.
Dan - Springboro, OH 45066
Review
We love Ryan! He has been here before and always is very reassuring and knowledgeable as to what our needs are and how to fix them. Please send him anytime! Thanks again, Ryan!
Susan - Springboro, OH 45066
Review
Great work
Gao - West Chester Township, OH 45069
Review
Great work on this periodic service call on our new furnace. Tony A. was thorough, technically competent and professional.
MFT - Beavercreek, OH 45434
Review
Excelled Service as always!
Robin - Pleasant Plain, OH 45162
Review
Good service
Johnnie - Mason, OH 45040
Review
Great Service!
Johnna - Wilmington, OH 45177
Review
Great Technucian… thorough and courteous. I always ask for TIM.
Lesia - Waynesville, OH 45068
Review
Very professional & honest during servicing my furnace.
Linda - Maineville, OH 45039
Review
Tune up
Sally - South Lebanon, OH 45065
Review
Tony was great. Explained the problem and how he fixed it. Very cordial. Good guy.
Judy - Springboro, OH 45066
Review
Ryan was an absolute professional! He is so knowledgeable and answered all my questions. Watkins is a great company to deal with!
Stephanie - Carlisle, OH 45005
Review
Rayn was very informative he answered all my questions and made sure we understood. Did an outstanding job
Danny - Franklin, OH 45005
Review
Great service
Doug - Mason, OH 45040
Review
Reliable, on time, professional, and excellent service.
Randy - Bellbrook, OH 45305
Review
Jacob was on time. He was respectful, efficient, and did an outstanding job.
Robin - Springboro, OH 45066